Top 25 Most FAQ: Part One

At Jackson Systems, our employees are our most valuable asset. In an effort to round up our 25 top FAQ we thought we’d pull from our in house experts and ask employees to give us the top 5 most FAQ’s with answers included. To help you get to know the wonderful talent that makes Jackson Systems run, we’re sharing their answers and introducing some of our talent.


Kristie Birch, Marketing Director

Favorite thing about working at Jackson Systems:

Her favorite thing is the opportunity for continued learning and growth. She also loves the crazy group of people she works with (good crazy, of course).

Favorite industry catch phrase:

Contractor: Have you changed the filter?

Homeowner: I didn’t know it had a filter.

FAQ #1: What are the minimum quantities for thermostat imprinting?

Twelve of one type is the minimum. Or you can get two different types of thermostats with a minimum quantity of six, which would be twelve in total.

FAQ #2: Do you have any products that will allow control of a single zone?

Yes, the Zone One™ can be used to control a single room, or by using a number of dampers, it can be used to control multiple rooms. The Zone One™ is a control damper assembly designed to solve overheating and overcooling problems. The simple wall mounted control makes it easy to adjust the temperature. The diffusers can be two-position or fully modulating and can be used in drop ceilings to provide draft free room conditioning.

FAQ #3: Do you offer a low cost alternative to an ERV for fresh air that meets the ASHRAE 62.2 standard?

Yes, The VCS meets the ASHRAE 62.2 standard. The Ventilation Control System, or VCS, is a low cost fresh air control system designed to improve residential indoor air quality. This is accomplished by introducing fresh air through an intake damper controlled by the VCS logic panel. This ventilation control system is easy to adjust and can also be wired to control an exhaust fan.

FAQ #4: I have a church that does not have set scheduling. Does Jackson System have a way for them to control their heating and cooling equipment from a remote location?

Our WEB Comfort™ Communicating Thermostat System is an excellent solution for this application. This system delivers exceptional value by enabling multiple thermostats to be wirelessly networked throughout the building or home. Each WEB Comfort™ is enabled for Internet connectivity and can be accessed from anywhere in the world via a standard Web browser. This system wirelessly connects with each thermostat through a secure ZigBee mesh network that allows each thermostat to act as a repeater within the network. The no cost Web portal provides access to all thermostats, grouping capabilities and reporting.

FAQ # 5: I have an application with five hydronic valves that we need to control open/close and there is no place to run wiring. Does Jackson Systems have a solution?

The WR-400 Wireless Relay Kit is your solution. It contains two 4-channel transceivers. The base module has three transmitting channels and one receiving channel. The satellite module has three receiving channels and one transmitting channel. Each transceiver module uses a redundant transmission protocol for fail-safe protection.


Updated: June 29, 2012 — 9:12 am

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