Jackson Systems offers this post to share with your customers to prevent frozen pipes during the Polar Vortex:
6 ways to prevent pipes from freezing
- Trickle hot or cold water. Let warm water drip overnight, preferably from a faucet on an outside wall.
- Set the thermostat in your house no lower than 65 degrees Fahrenheit.
- Open cabinet doors to allow heat to get to pipes under sinks and appliances that are near exterior walls.
- Disconnect garden hoses if you haven’t already. And, if possible, use an indoor valve to shut off and drain water from pipes leading to outside faucets. This reduces the chance of freezing in the short span of pipe just inside the house.
- Seal leaks that allow cold air inside near where pipes are located. Look for air leaks around electrical wiring, dryer vents, and pipes, and use caulk or insulation to keep the cold out. With severe cold, even a tiny opening can let in enough cold air to cause a pipe to freeze.
- Get a Wi-Fi freeze detector so you know immediately the moment your pipes are being compromised. https://jacksonsystems.com/products/lyric-wifi-water-leak-freeze-detector.html