Its hard to ignore social media these days. Many HVAC contractors are taking advantage of social resources to connect and have conversations with their customers, share pictures and information, hold contests, and offer promotions. Also, social media is being used to offer another channel of customer support. Are you using social media to your advantage?
Our client, Deckard Mechanical of Fort Wayne, IN definitely is. “It’s such a great resource for us because we are such a small business. We have tried to incorporate different medias into the business over the last few years,” explains Jennifer Deckard of Deckard Mechanical. “We try to post tips and information all the time to inform customers of ways to cut costs, save energy, etc.”
There are many places you can find them online, including Facebook, Twitter, Google+, and more! Links to Deckard Mechanical’s social sites are below, check out their profiles to see how social media is working for this Indiana contractor.