Industry expert and trainer Steve Coscia will be hosting a one hour Webinar on how to “differentiate and dominate” in customer service. This Webinar will help your team develop powerful scripts that will elevate your company’s image on every call. Attendees will learn how to convert inquiries into sales, boost upselling revenue, double or triple referral rates and increase productivity of their customer service teams. This Webinar will be held Wednesday, May 15 at 1:00P EDT. For more information or to register, go to http://www.coscia.com/customer-service-superiority-differentiate-dominate.php.