Month: March 2013

The New Catalogs Are Here!

Volume 16 of the new Jackson Systems catalog is now available. This contractor-friendly catalog features all of the products manufactured by Jackson Systems. And we made it even easier to use this year. From the Table of Contents in the front to the Index in the back, you can search for products by category, product […]

Keeping the Door Open by Steve Coscia

Customers have a license to misbehave.  I tell my service rep clients that a customer’s job is to do what’s best for his or herself. Customers care little about whether their behavior upsets a service rep. After all, service professionals are supposed to help the customers and not the other way around. A customer’s bad […]

ACCA Names 2013 Contractors of the Year

Congratulations to Magic Touch in Mesa, Arizona and Ivey Mechanical in Kosciusko, Mississippi for the prestigious honor of being named the 2013 ACCA Contractors of the Year. This distinguished award is bestowed annually to a residential and commercial contractor. It reflects their dedication to their customers and employees, as well as their innovation in growing […]

John Sedine Receives ACCA’s Highest Honor

John Sedine, president of Engineered Heating & Cooling in Cedar Springs, Michigan, was awarded “The Spirit of Independence” by ACCA, the nation’s largest association of indoor environmental systems professionals, at the national meeting and expo in Orlando. Mr. Sedine has long been seen as a leader in the HVACR industry. He served as Chairman of […]