Monthly Archives: March 2011

TrueSTEAM Water Sensor Maintenance and Warranty Information

Honeywell's unwavering commitment to their customers includes an intense focus on product quality and performance.

To that end, they are releasing the attached water level sensor maintenance and warranty information for the TrueSTEAM whole house humidifiers.

Jackson Systems continues to stock and support the TrueSTEAM line of humidifiers. For more information on the TrueSTEAM please contact Jackson systems at 888-652-9663 or

To download the water level sensor maintenance warranty information, click here.

Duct Mounted Carbon Monoxide Detectors

Jackson Systems is now stocking duct mounted CO sensors.  The new SL-701 detector samples the air stream at the AHU supply or return.  In the event dangerous levels of CO are detected, the SL-701 will shut down the AHU to prevent the spread of harmful gas to the occupied space. The SL-701 CO detector wires similar to the duct mounted smoke detector commercial HVAC contractors are familiar with. 

The SL-701 comes as a kit containing everything you need for installation; 

Duct mounted Co Detector

Sampling Tubes

Remote accessory with audible and LED alarm indications

Mounting template and hardware

For more information on the SL-701, please contact us at 888-652-9663 or visit us online at

New feature for the WCT-32 Wireless Thermostat

Many contractors are familiar with Jackson Systemswireless thermostat, the WCT-32.  The wireless thermostat is a no hassle, easy installation thermostat that does not require you to run wires to the thermostat.

We have now upgraded the WCT-32 Wireless Comfort Thermostat. The new feature provides the contractor with being able to turn off the upstage option. This is very beneficial in geothermal applications.   This will allow you to run your first stage geothermal heat longer and without a forced upstage to your auxiliary heat.  You still have the option of using a timed upstage to advance to the auxiliary heat after so many minutes if needed.

The WCT-32 Wireless Comfort Thermostat keeps getting better!

If you would like additional information on Jackson Systems' WCT-32 Wireless Thermostat, please call us at 888-652-9663

Internet statistics released from

Some interesting stats about the current state of the Internet from (with Matt Michel's comments in parentheses)…


– Used by 1.9 billion people

– There are 2.9 billion known email accounts

– 25% of email accounts are business or corporate accounts

– 294 billion emails are sent daily

– In 2010, 107 trillion emails were sent (as a number, that's more than seven times the size of the U.S. national debt)

– Spam accounts for 89% of all email (I bet closer to 95% of my email is spam)


– There are 255 million websites

– 21.4 million websites were added in 2010, representing 8% of all websites

– There are 109 million domain names

– 7 million domain names were added in 2010, representing 6% of all domain
names (what's really incredible is that there are any domain names left)


– The Internet is used by 2 billion people

– The number of people using the Internet increased 14% in 2010 (amazing that usage is continuing to grow at this rate)

– The leading web browsers are Internet Explorer (47%), Firefox (31%),
Chrome (15%), Safari (5%), and Opera (2%) (for all of the hype Apple generates, one would think Safari would enjoy greater share)

Internet use is greatest in
– Asia (42%)
– Europe (24%)
– North America (14%) (Wow!  I would not have guessed North America would trail Asia and Europe by this amount)
– Latin America/Caribbean (10%)
– Africa (6%)
– Middle East (3%)
– Australia/Oceania (1%)

Spam is greatest in
– Europe (39%)
– Asia (34%)
– Latin America/Caribbean (13%)
– North America (10%) (I also would not have guessed North America would be underrepresented in spam – of course, the amount of offshore spam also suggests that there's not much we'll be able to do about it)
– Africa (3%)
– Australia/Oceania (1%)


– There are now 600 million Facebook users (gulp)

– In 2010, 250 million Facebook users were added (big gulp)

– Every day, 20 million Facebook apps are installed

– 70% of Facebook users live outside of the U.S. (conversely, this means that 58% of the U.S. population is using Facebook)

– During 2010, 100 million Twitter accounts were created

– During 2010, 25 billion Tweets were sent

– There are 152 million blogs


– Every day, 2 billion videos are watched on YouTube

– Every minute, 35 hours of video is being uploaded to YouTube

– Videos are watched by 84% of Internet users (how can 16% of Internet users spend any time online and avoid video?)

– Only 14% of Internet users have uploaded a video

– Every minute, 3 thousand images are uploaded to Flickr

– More than 5 billion images are hosted on Flickr

– More than 36 billion images were uploaded to Facebook in 2010 (this has gotta be a typo… right?)

So what does all of this mean for your business?  No matter what kind of
business you operate, you better get wired or you will get wiped out.

(c) 2011 Matt Michel

The Customer is Last?

Blog provided by CJ McClanahan, Founder of reachmore.

How important is a customer to your business?

For the past 3 months I have visited a local Kroger (great salad bar selection) for lunch a few times a week.

The first day I ate at their local café I soon noticed that the ice machine was not working.  I had to ask the staff to get me some ice from another location in the store.

I might as well have asked them to donate a kidney. They were not happy with the request.

Last week, I visited the same Kroger for lunch as I often do (again for the great salad bar selection). Would you be amazed to learn that the ice machine is still not working – 3 months later?

Would you be even more amazed to know that the staff is still stunned every time I ask them to fill my cup with ice?

I am really not that hard to please.  All I ask is that they fix the ice machine.  That’s it.

And now, I write a blog talking about the ice machine. It’s as if they could care less about the customer experience.

Do you care about your customer’s experience?

Are they writing a blog about you?

CJ McClanahan is the Founder of reachmore, which teaches small business owners how to build a business that runs without them. CJ is currently the business coach of Tom Jackson, C.E.O. of Jackson Systems.


Credit Andrew Twidwell from ABT Plumbing & Electric in Nevada City, CA ( shared a video on Facebook about the motivational power of fun.  Watch it at the link below…

The video shows how fun matters. When we insert "fun" into business, we attract more people.

Fun can be as elaborate as the design of the Rainforest Cafe's restaurant or as simple as John Price's Hawaiian theme for his Texarkana, Texas company, Aloha Aire (see

How can you put fun in your business?

(c) 2011 Matt Michel