Our best deal on our favorite programmable thermostat is going on now!!! But, hurry…Buy 12; get 2 free on the iO-Titan universal, programmable, touchscreen thermostat is only here until Dec. 31st. FREE IMPRINTING of logo and phone included. And, shipping of orders over $100 are always FREE! Learn more about this great t-stat and our free imprinting service here: https://jacksonsystems.com/products/io-system-ut32-titan-touchscreen-thermostat.html
White-Rodger’s Sensi WiFi thermostat is all the rave…smart device remote control access and seamless smart home compatibility with Amazon Alexa, Apple HomeKit and Wink. The color background changes from blue to orange when in heating mode. Check it out this video on the Sensi here: https://www.youtube.com/watch?v=Qp2YT7tPlSA&feature=youtu.be
To order, visit https://jacksonsystems.com/products/whiterodgers-sensi-touch-wifi-thermostat.html. Imprinting of your logo and phone number is free when ordering 6 or more.
According to Tom Jackson, his father – Ron Jackson — has the HVAC Industry in his blood. Ron studied it in high school, worked on it while serving in the U.S. Air Force, and landed his first real job working for an old HVAC controls manufacturer known as Barber Coleman (which eventually became Robertshaw). Ron Jackson served as the Barber Coleman service manager in Indianapolis.
In the 1960s he left Barber Coleman and started his own company – Jackson Controls – which is still in operation today. That company had the distinction of being the very first independent Honeywell commercial distributor in the U.S. It focused purely on the commercial marketplace, building giant control panels for use in large commercial applications across the Midwest.
When Ron sold that company in 1981, it was so he could pursue the path of a full-time inventor. He developed a zoning system which he sold to a company called Enerstat of Ottawa, Canada. After working for this company for 12 years, during which time he was responsible for all their zoning operations, Ron decided he was ready for another change. So in the early 1990s, Jackson parted ways with Enerstat and returned to his roots as an inventor. Ultimately, he invented and developed a new type of zoning system that targeted the residential marketplace.
In the meantime, Tom Jackson graduated from Purdue University. His first job was with Indiana Supply – a Trane Distributor in Indiana. He and his parents decided to start a residential zoning company together and so on January 1st 1997 Jackson Systems was born.
“Once we started, all we did was zoning,” Tom Jackson says. “We sold primarily in Indiana and the Midwest.”
Contractor-friendly Controls for the Residential Market
He says the initial focus was on developing contractor-friendly controls that were easy to install, troubleshoot, and repair.
“We knew the “big boys” focused on cutting edge technologies,” he says.
By “big boys,” Tom is referring to the large controls manufacturers like Johnson Controls and Honeywell.
He continues, “That was not our approach. We wanted simple designs that contractors could easily install and troubleshoot. That remains our focus today. Our products must be contractor friendly.”
Jackson Systems today isn’t only known for their zoning control systems. Tom says that a natural component of a well-designed zoning system is a good thermostat. Which is why they became very involved with thermostats.
“In 1999, we began a thermostat private labeling program. Today people know us more for our thermostats than our zoning. We represent all the major thermostat manufacturers, so we do sell Honeywell, Aprilaire, White Rodgers, Ecobee, and Nest. Not only are we a manufacturer, but a distributor as well,” Jackson adds.
“We want the contractor to be the brand. I want consumers to know they are working with a quality contractor who cares about their comfort.”
Product Development that Turns on a Dime
To grow the company, the Jacksons needed to build more development infrastructure. Tom and Ron simply couldn’t do all the work necessary and they wanted to stop using third party developers. So, according to Tom, they began bringing in people to help with product development in the early 2000s. As a result, today they can design products, manufacture them quickly, and manufacture them in small quantities – something their big commercial competitors can’t or won’t do.
“This is one of our strengths,” Jackson says. “If our contractor and OEM clients need something special or unique, we have the team in place that can provide it.
“At Jackson Systems, keeping in tune with our mission to have easy-to-use and service products for the contractors means we work very hard on our technology on the back end. Therefore, four years ago we developed a program called Filter Fetch which enables contractors to sell filters without having to physically inventory them. Filter Fetch is a web-based app that enables contractors to sell filters. The filters are then delivered directly to the homeowner.”
One reason for this program is to help contractors better deal with the retail-vs. professional channel issue that pervades the HVAC Industry. He says many of their customers don’t like working with suppliers that sell products direct to consumers through big-box stores or online.
According to Jackson, Filter Fetch helps contractors battle retailers like Lowes and Home Depot.
The latest product/tool the company is working on for contractors is the Jackson Systems App. This is a smart phone two-way video app that technicians can use to connect with live technical help at Jackson Systems. The technician can show a picture of the zone panel or thermostat they are having troubles with and the Jackson Systems tech can see what the problem is and offer suggestions on correcting it. This is real-time help. The app will be available in both the Google and Apple app stores soon.
Jackson Systems and NCI
Because of their strong focus on the HVAC contracting community, Tom says they like being partners with those groups that work hard to promote the HVAC industry and who focus on the technical side of things.
“NCI was on our hotlist almost from the beginning. Over the years, we came to know NCI’s technical capabilities and the type of contractors who are NCI members. That is to say these contractors are very sharp. They design systems to provide their customers whole house comfort and that syncs very well with our mission.”
Jackson adds that NCI and Jackson Systems have synergy where zoning intersects with energy savings and comfort. “I believe the latter two things are part of NCI’s Performance-Based credo. At the end of the day I feel both groups want to provide customers comfort. Understanding static pressure and temperature, and having the tools to measure and manage airflow through duct systems that NCI has developed, is powerful when it comes to creating a comfortable customer. I also feel that we are all working toward that same goal.”
In that light, Tom says he wants Jackson System to be a resource for NCI’s contractor members when they’re looking for additional ways to improve customer comfort. He says, “We would like them to think of us as a resource – whether it’s a zoning system or a thermostat that does something special. These are things we are very good at.”
The HVAC Industry in General
Indeed, part of the Jackson Systems mantra is to help contractors be more professional. Helping contractors to solve consumer comfort issues is their mission. So Jackson Systems works hard to simplify their products and services so contractors can easily apply and service them. But to do that, especially in the residential market, their controls need to be able to play nicely with other controls contractors may find in a customer’s home.
“However, that is usually not the case,” he says. “There are no real standards when it comes to residential controls communications protocols. I’d like to see that change. As a third-party controls manufacturer, we are locked out of communicating with most of the larger control systems out there. I believe it would be good for the industry if the residential controls sector paralleled the commercial sector where communications barriers are being driven down using BacNet and Lonworks, and controlled using Tridium.”
That would go a long way to make residential HVAC contractors’ jobs a little easier. It also is a great segue into the home automation movement, which Tom thinks is important and that HVAC contractors should keep their eyes on.
“Home automation and ‘The Internet of Things’ provide a tremendous opportunity for add-on sales,” he says. “The key is to properly train your sales and service team in how to apply these systems. Wireless technology makes it really easy to get into that space.”
The Contractor is the Brand
Finally, Tom offers this bit of advice to the HVAC contracting community: “In all things I believe the HVAC contractor IS the brand. Not the distributor. Not the manufacturer. The contractor. As a small manufacturer, I believe that contractors are the face of the industry. They own the relationships with their customers. The key to keeping that relationship is the contractor’s ability to differentiate themselves from the pack. For the NCI membership, I see the key differentiation as the performance-based contracting approach to customer comfort, with a bit of self-branding thrown in.
The contractor’s ‘Plan for Success’ in 2018 MUST include home automation products. Here’s why…
Nearly everyone has a smart phone and the connected consumer won’t accept anything else! No time before has the contractor had a growth opportunity like he or she does today with home automated WiFi products as part of their product and service portfolio.
2015-2017 were “teasing years” for consumers who saw tons of connected home products introduced. The features, convenience and low-price points made these products desirable by nearly anyone who had a smart device. Because of this, they flew off the shelves of retailers.
Contractors asking these questions, home automation is your answer:
So, what does this mean for the contractor who only does heating and cooling? For a contractor, home automation can become a new profit center, providing more add-on products to HVAC service calls than anything else. There were few upsells before connected products. Today, the contractor can offer WiFi thermostats that talk to hubs that also manage the home cameras, security system, CO/smoke detectors, doorbell, locks, water sensors and so much more. Opportunity for revenue growth using an ecosystem of connected home products is boundless. And, consider this, if you don’t sell and install it, someone else will.
And, how is that the HVAC contractor is right person to sell home automation? The answer is simple…you are already in the home as a trusted contractor, you have the opportunity to simply ask the question, “do you want fries with that?” What we mean is that WiFi cameras, locks, sensors and other connected products are easy products to sell to a homeowner when you are already discussing their safety and comfort. And, installations are even simpler. Most connected products are plug and play.
From a consumer’s point of view, connected products make all of the home systems a little easier to operate. With compatibility to — or already built-in — hubs like Amazon Alexa, Google Home, Apple HomeKit and others, most operations can be done by the sound of your voice or the swipe of a finger on a smart device.
Connectivity is the biggest trend to hit the HVAC industry in a long time. And, with continual innovations and affordable prices, home automation products are only going to grow in popularity with homeowners. Every day, something new is being introduced…and if they are designed to make consumers home lives less complicated, you can bet your bottom line that they’ll be buying!
Jackson Systems provides more brands of home automation products than any other supplier in HVAC, including Nest, Lux, ecobee, Lyric, Sensi and more. For our comprehensive offering of WiFi thermostats, cameras, sensors, security locks and so much more, visit https://jacksonsystems.com/category/home-automation-1.html.
To order, call us at 888-652-9663 or order online at www.jacksonsystems.com
#HRCoaching is celebrating its 50th podcast episode…and Jackson Systems is celebrating with them!
Congratulations Brad and thanks for letting us be a part of Episode 10: https://www.hrcoaching.com/sbh10/
Learn more about HR Coaching or view all of their podcasts by following them on Facebook at https://www.facebook.com/HRCoachingTeam. HR Coaching: developing small business culture to solve problems attracting, hiring and retaining employees through human resources coaching.
We’re doing it again! Our universal, programmable, low-cost touchscreen private label thermostat is BUY 12 GET 2 FREE!
Our best selling iO System UT32 Titan Touchscreen Thermostat can be battery powered or hardwired, which makes it ideal for most every residential or light commercial application. Order today…promo code: 1712TITANPS to get your discount!
Add your logo and phone number with purchase of 6 or more absolutely FREE! And, shipping is always FREE on all orders over $100!
Learn more about this great thermostat here: https://www.youtube.com/watch?v=525Dq5UCrso
To order, call your Jackson Systems representative at 888-652-9663 or visit https://jacksonsystems.com/products/io-system-ut32-titan-touchscreen-thermostat.html
Offer expires 12/31/2017
Blog submitted by Joseph Groh Foundation
Chris Clark’s Story:
Chris Clark’s life in the construction trades was as a union laborer in Cape Girardeau, Missouri. He worked for several organizations building factories and bridges as part of the United Ironworkers local. Following that he worked for a masonry firm building an early childhood development Center, a high school, a hospital and other projects.
On July 29, 2016 while swimming with friends, he was paralyzed at C7 after jumping into a lake.
He fractured his T1, T2, T3 and T12 vertebrae. He learned about the foundation while rehabbing at the Shepherd Center in Atlanta. His principal need was for a pickup with driving controls. His existing vehicle was a 2002 Dodge Ram that had 150,000 miles on it that needed a new engine. The vehicle would allow him to take his daughter to her events and allow him to attend college in search of a new career.
Thanks to our donors’ generosity, the Joseph Groh Foundation was able to help Chris!
The foundation helped Chris find a used, one owner 2008 Dodge Dakota with 60,000 miles on it. The driving controls were installed by Southern Bus and Mobility of St. Louis.
“This is by far the best thing that has happened to me since my accident,” Chris said. “I can’t thank the foundation enough for everything you have done for me.”
Visit The Joseph Groh Foundation at http://www.josephgrohfoundation.org/ where you can donate or learn more about this charity focused on making the lives of contractors faced with health and other life altering challenges a little easier.
For the past several years, HVAC contractors have been encouraged to offer their customers programmable thermostats. In theory, they’re great…consumers can save anywhere from 10 to 30% on the heating and cooling portion of their energy bills by programming the thermostats for maximum comfort when the space is occupied and scheduling it for highest efficiency when it’s unoccupied. But, there was only one problem…they are too complicated for end users and the programming features are rarely used. In fact, it is reported by the U.S. Energy Information Administration (EIA), that less than 20% of people who have programmable thermostats actually program them.
The solution: WiFi or “smart” thermostats.
In today’s connected world, the smart device (phone or tablet or computer) was the most obvious place to add control of the thermostat. Using a WiFi thermostat has become most consumers preferred way to control the temperature and save money on energy bills. WiFi thermostats still do basic operations like turning up the heat, turning down cooling. But, it now can be done more easily, remotely and/or audibly.
It’s predicted that smart thermostats will take over the thermostat world completely within five years. Today’s consumers are demanding them like crazy. So, contractors, embrace this change. If you don’t, someone else will. Consider this: who of us wants the cable company to install our customers thermostats? We don’t think any contractor does. So, we must evolve…to the Internet of Things, and that includes thermostats.
Jackson Systems provides the most comprehensive offering of — and education for — WiFi thermostats available today. Every day, we talk with contractors to let them know what brands are available, understand their capabilities, and moreover, what complementary products go with them. These smart products go beyond the thermostat with even more opportunities for sales, including security and home protection, CO/smoke detectors, cameras, water leak detectors and so much more. The deeper you dive into the Internet of HVAC things, the more profits you can make.
WiFi thermostats and other smart products are the fastest growing segment of contractor sales out there right now. It’s probably why Google bought Nest. There are products for every consumer’s preference for connectivity whether they use Amazon Alexa, Apple Home, Google Home, Google Assistant or any others.
To browse our offering of WiFi thermostats and other smart products, visit us at https://jacksonsystems.com/category/home-automation-1.html. If you are confused by all of the brands and products out there, call your Jackson Systems representative at 888-652-9663 for a clearer understanding, or view our video library featuring the top brands including Nest, ecobee, Lux, White-Rodgers, Lyric and more at https://jacksonsystems.com/category/demand-trainings.html. These on-demand videos will help you understand the features and benefits of every WiFi thermostat we sell.
Blog submitted by Joseph Groh Foundation
You will literally feel warmed as you read about the latest grant recipient of the foundation, Frank Holub of Schenectady, New York. Thanks to Lennox Industries and our generous supporters, stories like this are possible:
Frank Holub never made a ton of money, but he is one of those salt of the earth kind of guys. If you were moving, he showed up with his pickup. Horseshoes in the backyard with friends on Thursday. He showed up every day for work and worked for his pay. For more than 25 years, Frank worked for a residential/commercial/industrial painting contractor, doing painting work, supervising crews, reading blueprints, operating lifts, preparing estimates and more. Whether working alone or as part of a crew, Frank’s focus was on satisfying the customer while adhering to the agreed-upon work schedule and scope. Over the years he worked effectively with architects, engineers, general contractors, customers and other trades. During that time he worked on every kind of application imaginable, from high-end residential to churches, banks, schools and even historical buildings.
In August 2012, Frank was diagnosed with idiopathic pulmonary fibrosis.
The diagnosis was made via an open lung biopsy while undergoing triple bypass surgery. Frank has been recommended for a lung transplant, but due to his heart issues that is unlikely. Frank and Kathy have two daughters, ages 11 and 20. The 20-year-old daughter however has severe disabilities – she is both non-ambulatory and nonverbal. She has been diagnosed with chromosome 9P deletion and inverted duplication syndrome, which is a rare genetic defect. In 2001, Frank and Kathy purchased a wheelchair accessible Honda Odyssey for Michaela when she was 14 so they could more easily transport her. They financed the vehicle with a 10-year loan. In 2016, the state of New York provide assistance to help Frank and Kathy turn their family room into a bedroom and handicapped bathroom, which will help the Holub’s keep Michaela at home as Frank declines. Kathy then sought to improve the air quality in their 1960s era house in order to help Frank. She found our foundation through an Internet search and requested duct cleaning and a high-performance air cleaner.
Joe sought the assistance of longtime acquaintance Tony Cava, District Manager for the Lennox Industries’ Boston branch. Tony recommended several area Lennox Premier dealers, one of who had previous experience with the Holub’s. Joe reached out to Paul Lancaster of Mohawk Heating and asked him to survey the Holub’s home, including taking a look at their aging furnace. Once Joe had the results, he again contacted Tony to see if Lennox would consider donating a furnace. The foundation pledged that any money saved from such a donation, at minimum, would be utilized to help pay off the Holub’s 2011 wheelchair van. Tony and Lennox graciously agreed to donate a top o the line model SLO185V oil furnace, part of the Dave Lennox signature collection of products. The furnace features a variable speed, ECM motor and a limited lifetime heat exchanger warranty.
Thanks to Lennox and our donors generosity, the foundation was able to help Frank!
The foundation provided for installation of the furnace, duct cleaning and Pure Air system, which consists of a Merv 16 filter, UV lamps and a catalytic mesh filter. In essence, this system cleans the air in a home better than any other single system available. As part of its pledge, the foundation included a $6,500 payment on the Holub’s outstanding van loan as well as a two-year maintenance agreement on both the furnace and air cleaning system. After the furnace was installed, Kathy sent a note which said, “The new furnace heats the house so much faster than the old one and runs for a much shorter cycle. In addition, Maddie’s room, which is at the end of a duct run, is noticeably warmer. It should be in the 30s later this week here so the timing is perfect! I can’t thank you enough for everything.”
Visit The Joseph Groh Foundation at http://www.josephgrohfoundation.org/ where you can donate or learn more about this charity focused on making the lives of contractors faced with health and other life altering challenges a little easier.
For TIME magazine’s annual ranked list of the ‘best inventions of the year’, they evaluate thousands of newly released products from all around the world. This year, the new Nest Secure made the list! Here’s why they may have chosen this security system over all others introduced in 2017:
Most home security systems are created to keep the bad guys out. Nest has built its security by choosing to focus just as much on making it simpler for one to get in. Sounds crazy, right? It’s really not and makes a lot of sense because it’s making it easier for the homeowner to get in.
With the Nest Secure, doors can be unlocked by waving a key fob at it instead of typing a pass code. Smart features have been programmed into the fob so that they will work within certain time frames on some days and not on others. For example, if a babysitter or dog walker needs access to the home for the time they work there, say Monday through Friday 3:00 to 6:00 pm, Nest Secure can be programmed to allow their access for those limited hours.
Nest Secure is plenty capable of guarding a home: if a bad guy does tries to break in or disable the system, it will sound an 85-decibel alarm. Motion sensors will also alert users when a door or window has been opened.
Like the Nest thermostat, cameras and other smart products, the app on a smartphone or other smart device lets users manage the Nest Secure system from home or from afar, too. And, of course, all Nest products are compatible with Google Home.
Other security products introduced by Nest recently and supplied by Jackson Systems include:
Nest Tag: Tap and hold Nest Tag on Nest Guard to arm or disarm when you’re leaving and coming home. Just tag in and out on Nest Guard. Put one on your keychain. Give one to people you trust. Set a schedule to let people in at certain times, like your dog walker. It’s water resistant and drop-proof. And don’t worry if you lose one – you can easily disable it in the Nest app. Requires a Nest Secure alarm system starter pack.
Nest Guard: Nest Detect is a versatile sensor. Put it on a door or window to know when it opens or closes, or put it on the wall to know if someone walks nearby. With Quiet Open, you can open a door while the house is armed, without setting off the alarm. Requires a Nest Secure alarm system starter pack.
Nest Cam IQ: Nest Cam IQ has serious processing power, so it can do things like tell a person from a thing. And even recognize faces with Nest Aware. (Nest Aware is a paid subscription service that makes your Nest Cam or Dropcam even better with additional features and services. It gives you improved activity alerts, lets you set activity zones, saves your camera’s stream to video history, and lets you create video clips and timelapses from saved video.)
Finally, on the horizon, is Nest Hello, Nest’s answer to a smart doorbell cam.
Contractors: isn’t it time you explore the products of Nest? If you don’t someone else will!
Learn more about the Nest product sold by Jackson Systems exclusively to contractors at https://jacksonsystems.com/category/nest-1.html. To order call, 888-652-9663.
Did you know?
“By 2020, more than 24 billion internet-connected devices will be installed globally — that’s more than 4 devices for every human on earth”, according to Business Insider.
If you don’t install them, someone else will! #homeautomation #getconnected #wifithermostats
Jackson Systems offers a wide selection of motorized dampers that are compatible with the Carrier Infinity®, Bryant Evolution®, Trane® ComfortLink II™ and American Standard AccuLink® zone control systems and they’re in stock…always!
Damper Features and Benefits:
- Two-position 24V motor; power close/power open, 3-wire
- Retrofit, round and rectangular offers installation flexibility
- Rectangular offers side-mount and bottom-mount motor
- Simple adjustment for setting the minimum position
- Damper Actuator Type:
- Carrier & Bryant: 24VAC, 2.1VA, three-wire power open/power close
- Trane & American Standard: 24VAC, 2.5VA, three-wire power open/power close
- Carrier & Bryant: 15 seconds
- Trane & American Standard: 60 seconds
- Warranty: 10 years
Can’t get what you need from your equipment manufacturer soon enough? Call Jackson Systems at 888-652-9663. We offer all sizes, great pricing and free same-day shipping on Carrier, Bryant, Trane and American Standard dampers.
To see our selection of Carrier® Infinity® and Bryant® Evolution® compatible zone dampers, visit https://jacksonsystems.com/category/carrierbryant-compatible-dampers.html
To see our selection of Trane® ComfortLink II™ and American Standard AccuLink® compatible zone dampers, visit https://jacksonsystems.com/category/traneamerican-standard-compatible-dampers.html
What do Tom Jackson and I have in common? The answer is passion:
- We both love what we do.
- We both believe in the power of relationships.
The two aforementioned attributes translate into customer service excellence because customers would rather buy from — and be served by — passionate people.
Tom Jackson and I met during a recent trek. Investing time with our industry’s finest makes travel more fun. How much fun? The photo tells the story much better than anything I can write. And, this image displays the power of our relationship.
Since August, I have been on the road a lot. My November and December schedule is mostly in-house. I’ll be writing new online courses. Lots of technicians are earning NATE CEH credits with our online courses. In February, March and April of 2018, I will driving out west – starting on the I-70 corridor. Book your training dates now. My schedule will fill fast.
In the meantime, you may benefit from Coscia’s Customer Service Training System…you can SAVE MONEY BY DOING IT YOURSELF! The complete Customer Service Training System for training front-line employees.
This bundle includes:
- 5 Customer Service Handbooks
- 6 Audio Lessons
- Scripting Templates
- PowerPoint File for Classroom Instruction
- Complete Lesson Plan
- Handbook to PowerPoint Correlation
- 5 Training DVDs for Skill Development
- Employee Expectations
- Employee Exam (Multiple Choice Questions)
- Handy Resource Reminder Card
You can learn more here about the Coscia customer service training and the system that has worked for hundreds of contractors already here: https://www.coscia.com/product/customer-service-training-system
And, stay tuned for more…we have lots to share coming in 2018. Follow us at Facebook for up to the minute news you can use on Coscia Communications Inc. https://www.facebook.com/Coscia-Communications-Inc-186538208050621/
Jackson Systems has donated to the good works of The #JosephGrohFoundation for years. The Joseph Groh Foundation is a charity that provides financial support to those who have worked in the HVAC/construction fields and have suffered a spinal cord or other life altering injury. It also is a clearinghouse of information for spinal cord patients.
Learn more about The Joseph Groh Foundation by subscribing to its online newsletter. The most recent edition is available here: http://www.josephgrohfoundation.org/newsletter_archive.html or visit their website at http://www.josephgrohfoundation.org/ where you can help The Joseph Groh Foundation with its “UpStanders Challenge”, a grant opportunity provided by Starbucks to charities making a difference in their communities.
Jackson Systems provides the swag for today’s Swag Wednesday at HVAC Shop Talk!
We’re giving away a swag pack containing pen, screwdriver, FilterFetch hat, cool tee and a book titled “Should I Patent My Idea?” Our founder, Ron Jackson, holds patents for more than a dozen of his HVAC inventions in controls and zoning.
View this to learn more and try your chance at today’s swag from Jackson Systems: https://m.youtube.com/watch?v=7cb-fVsiyNg&feature=youtu.be