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New Building Codes for Air tightness, Ventilation, and Moisture Control- Article brought to us by IE3 Business Intelligence for Professional Contractors

New Building Codes for Air tightness, Ventilation, and Moisture Control

IECCmap_Revised-ASHRAE-climate-zones

New residential energy efficiency building codes are trying to tackle the challenge of how the home’s flow of energy, heat, air, and moisture will affect the indoor environment, including attics and crawlspaces. These codes are requiring homes to meet specific air tightness and indoor air quality standards, both of which are driving the need for dedicated dehumidification and mechanical ventilation.

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The code item which addresses the tightness of the building sets ACH 50 standards based on location. Climate Zones 1 and 2 must achieve ≤5 ach50, and in Zones 3 – 8 ≤3 ach50. What does this mean? According to Kimberly Llewellyn, consultant at Austin based building science firm, Positive Energy, an ACH50 number is a standardized score which describes how tight a home is. ACH stands for Air Changes per Hour, which is the number of times in an hour that the volume of air in a house is replaced at the test pressure 50 Pascals, which is about equivalent to the conditions created by a 20 mph wind. The lower the score, the tighter the building, which means less “accidental air” gets in by uncontrolled means of infiltration or exfiltration (See Climate zone map above).

Build it Tight. Ventilate Right.

Reducing the amount of air that leaks in and out of the home through insulation, air sealing, and new windows and doors are some of the first steps when it comes to cutting heating and cooling costs. Such energy saving strategies can result in unintended consequences. If effective mechanical ventilation and moisture control methods are not implemented, the result could lead to uncomfortable living conditions, homeowner health issues, and in extreme cases, significant structural damage.

This is why if you live in an area that has adopted the 2012 IECC code (and there will be 20 states that have by the end of 2015), you must now also make sure that the home has a whole-house mechanical ventilation system to bring in the right amount of fresh filtered air to dilute indoor pollutants, and replenish oxygen.

R403.5 Mechanical ventilation (Mandatory).

The building should be provided with ventilation that meets the requirements of the International Residential Code, or International Mechanical Code, as applicable, or with other approved means of ventilation. Air intakes and exhausts should have automatic or gravity dampers that close when the ventilation system is not operating.

It is also important to know that even if your residential building code currently does not mandate a required amount of mechanical fresh air, there are recommended standards that help ensure a home’s occupants are getting the fresh air needed. The American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE) has developed the standard 62.2: The Standards for Ventilation and Indoor Air Quality.

This standard is used to calculate the MINIMUM ventilation requirement using ASHRAE 62.2-2013.

ASHRAE Airflow in CFM = [House Area in Sq. Ft. x 0.03] + [(Number of Bedrooms +1) x 7.5]

Example:

2500 sq. ft. house with 3 bedrooms, 4 occupants = [2500 X 0.03] + [(3+1) X 7.5] = 105 CFM

The ASHRAE 62.2 2010 standard would have required 55 cfm of fresh air for the same exact house. This is due to the assumption that a leaky house had some natural ventilation that helped dilute pollutants.

As you can see, our houses are getting tighter, and as a result we need to bring in more fresh air. Bringing in filtered fresh air from a known location into a tightly air-sealed home to dilute indoor air contaminants is absolutely necessary. Depending on what region you live in, you will also need to think about how to remove the humidity that you are bringing into the home. Dedicated dehumidification will almost certainly be necessary to maintain <50%RH in a house that meets these new building codes in green grass climates (areas where dew points reach above 60 degrees F).

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Traditional practice left it up to the A/C system to remove moisture in an attempt to keep it at an acceptable level. However, tightening houses limits the air conditioner running time, and oversized cooling systems can result in poor dehumidification. Also, the energy efficient, higher SEER A/C units do not remove as much moisture as the older, lower SEER systems. Keep in mind that an A/C system is only removing moisture when it is running. The shoulder seasons tend to be when dew points are highest, and temperatures are mild, resulting in high interior humidity levels with little to no moisture removal.

According to building science experts, in humid climates it is best to use a supply ventilation system to provide a slight positive pressure on the home in order to avoid the wet outside air being sucked into the home through the walls. During certain parts of the year (shoulder seasons), relative humidity will need to be controlled with a dehumidifier or the A/C system.

Indiana Soup- Story Courtesy of IE3 Business Intelligence for Professional Contractors

Date:
in: Building Performance, Residential Buildings

Image-DewPt-MapI thought I knew all about this topic, but I did not really get a grip on this until a few years ago while preparing to teach the subject. If you’re looking for the ultimate motivator for learning, I highly recommend getting hired to train a room full of experienced contractors so you can stand in front of them and preach, “This is how it is!”

The topic (this time), is moisture. Recall in the past we knew a home had a moisture load (or latent heat load) that needed to be managed, but we also knew our cold AC coil did a remarkable job of sucking the water out of the air. Even if you did not understand the psychrometric chart or read the AC manufacturer’s latent capacity specs, you still learned all about the great moisture removal abilities of an air conditioner the first time you forgot to hook up the condensate pipe. What a mess!

So what have I learned recently that makes me think I deserve your attention for the next few minutes? I now understand the potential water volume in air, and I appreciate the high levels of moisture we have in the Midwest for a large portion of the year.

Don’t stop reading because you have already read about moisture control. You are right, it is a topic frequently talked about today. However, I do not think many in our business are following through and helping the customer understand. It is time for all of us to sign up for a class on moisture. We can no longer ignore our professional responsibility to understand and control the humidity in our customer’s home.

Are you afraid of the psychrometric chart? Well, I am. Maybe not so much afraid as overwhelmed by how much information it reveals. Fortunately, you do not need to know it all. In fact, I do not even “work the chart” in my short class, but let’s remind ourselves on a few of the basics:

  • In the summer, in humid climates, we would like to comfort our homes to about 55% Relative Humidity. A dryer 50% RH is even better.
  • Outside air is beginning to feel uncomfortably humid at a dew point temperature of 60 degrees.
  • Outside air at 60 degree dew point brought inside an air conditioned home at 75 degrees will result in 60% RH. Too high.
  • Outside air at 65 degree dew point brought inside an air conditioned home at 75 degrees will result in 70% RH. Much too high. Bad things can start to happen, depending on how much of this moist air you allow inside.
  • Outside air at 70 degree dew point? Throw me a life jacket and snorkel!

So what? The air conditioner runs and we’re all fine, right? Two things are different now, compared to the past:

  1. Home Performance measures for existing homes (or building energy efficient new homes) helps our homes become more energy efficient, but now the AC runs less.
  2. Sometimes we deliberately suck in outside air that is above 60 degree dew point.

Either of these two actions on their own can cause moisture issues. Having both could be double trouble. Sometimes these measures simply affect the homeowner’s comfort. Sometimes there is so much moisture we cause health and structural problems. Who’s responsible? You. You are the expert. You must understand moisture.

What do you need to do?

The first step is to understand dew point and track it! This is an easy measuring stick for how much water is in the air, and you need to follow it. It’s on your weather app on your phone. Look at this number as frequently as you check the radar. Appreciate that some climates are very humid.

The summer so far in Indiana has been terrible. Wanna see it? Go to WeatherSpark.com. This is my favorite site to view historical Dew Point. The link below is for my city in Indiana, but you can change it to your city. This is a great resource when you learn to navigate through all the adjustments.

Weatherspark-image-f-DewPt

Note the dew point levels during the week I wrote this article. Those are serious moisture levels! Now notice the temperatures (Dry bulb) for this period. Not too hot, and especially if your home is energy efficient like mine, then there is not too much load on the AC.

My geothermal heat pump did not run too much that week, and not nearly enough for adequate moisture removal, but I was very comfortable thanks to my whole house dehumidifier. Fortunately, I did not let much of that Indiana soup into my home, other than a few, normal exhaust fan run times, clothes dryer exhaust, and normal door traffic. I condition to a very comfortable 76 degrees and 45% RH. Half my home is over a basement and the other over a sealed crawl space, and both are dry and odor free.

This is not the way it was in the past. I love the outdoors and in the past I kept my home open as much as possible. Odors grew downstairs, and spent portable dehumidifiers piled up in the basement.

Not so anymore! Once I condition my home in terms of temperature, humidity, and even pollens and dust, then I like to keep it that way. Sure, I still keep a lookout for “fresh” air and bring it in when it is available, but for some stretches of time in the Midwest, “fresh” is rare and I do not intentionally allow the Indiana soup to get into my home.

What about mandatory residential ventilation? (Oops, will you look at that. We are almost out of room for this article and we will need to cut it short.) Briefly, until we have more time, yes fresh air makes sense; lots of it for some situations, much less for others. But with what I know about moisture, I think we are blindly rushing into problems with indiscriminate ventilation. Ventilation timing and moisture knowledge is critical. In many areas, ventilation strategies must include a dehumidifier. And by the way: An ERV is not a Dehumidifier. (Related article http://www.ie3media.com/erv/)

Incidentally, I could go for a good dose of fresh air right now. Let’s see, checking the dew point map, I wonder what size duct I might need to bring in 100 cfm of fresh air from Ely, Minnesota to Indianapolis?

Rich Morgan, second from left, accepting the BBB's Business Ethics Award

Contractor Rich Morgan: avid traveler, skydiver

For Rich Morgan, President of Magic Touch Mechanical in Mesa, Arizona, completing a job better than it has to be is stardard procedure. Rich and his team were awarded the Better Business Bureau’s “Business Ethics Award,” a true testament to this philosophy. When not on the job, Rich enjoys skydiving around the world, and steering clear of snakes; read his story below and follow Magic Touch Mechanical on Facebook.

What’s the most interesting thing that’s happened on a job?
One of our commercial clients is an exotic reptile shop. We were asked to replace a system and all the ducting at the store managers home. Three of the four bedrooms in the home were filled with literally hundreds of tanks of poisonous snakes including dozens of rattle snakes and a black mamba. We probably asked 20 times; “Are you sure none are missing and on the loose?”

What is your favorite thing about zone control?
Although we have Jackson Systems Zone systems on our website. We sell very little zone control. We purchase our controls from Jackson and I’m itching for our people to sell zone control, but maybe we should focus on the next question :)

What is the best thing about working with Jackson Systems?
The customer service, quick response, and knowledge of products from EVERYONE at Jackson Systems is unparalleled! We have been doing business with Jackson Systems for years and it is and has always been an absolute pleasure. We have local suppliers clamoring to get some of purchases we give to Jackson Systems and we simply tell them “No thanks, we’re good!”

What do you love about your job?
Our team. It’s rewarding to work with some of the best and brightest in our industry and makes me proud to have assembled such a great group of people under one roof over the years.

How do youspend your time outside of work?
I’m an avid skydiver with over 1,000 jumps logged to date and have had the privilege of jumping all over the world and meeting a lot of wonderful and interesting people along the way. When not working or skydiving, I like spend time with my family traveling in our RV.

What is your motto?
“We Do It Better Than It Has To Be”

Mike_Atchley

Contractor Mike Atchley: an always learning family man

When he’s not on the job, Mike Atchley from Atchley Air Conditioning & Heating in Fort Smith, Arkansas enjoys an afternoon round of golf and spending time with family. Check out Atchley Air on Facebook, and keep reading for Mike’s “aha moment” with a frustrated engineer.

What’s the most interesting thing that’s happened on a job?
A couple of years ago we were called in to take a look at an engineer’s HVAC system. He was looking to upgrade his system to try to lower his utility bills. As most of us are aware, engineers usually know more about HVAC than we do, and this one was no different.

As we began inspecting the existing system and ductwork we noticed he had a zoned dampering system. We also noticed his barometric relief damper was ducted to… the attic. If static pressure got too high because not enough zones were calling, the barometric damper would open and dump conditioned air directly into the attic! After pointing this out to him, he was embarrassed that he hadn’t noticed this before, and furious at the original contractor.

Not only did we get to fix the dampering system, we also got to replace the HVAC system.  We’re now the only contractor he trusts!

What is your favorite thing about zone control?
COMFORT! I love the ability to stay comfortable no matter what part of the house I’m in, even if the west sun is beating down on my living room windows.

What is the best thing about working with Jackson Systems?
The best thing about Jackson Systems is they’ll private label just about anything. I believe in marketing Atchley Air, and Jackson Systems has been extremely helpful in providing us with products that have our name, and our name only, on them.

What do you love about your job?
I love the fact that every day is different. I worked as a public accountant for a while, and was bored out of my mind. It’s been nearly 10 years since I started with Atchley Air, and there hasn’t been a day yet that’s been boring.

How do you spend your time outside of work?
Most of my time away from the office is spent with my wife and 2 daughters. Having active kids is about the only hobby I have time for, though I have been known to sneak out occasionally on a Friday afternoon for a round of golf.

What is your motto?
Always be learning. The company that decides it knows enough and doesn’t need to improve has just started a downhill slide.

Steve Becker

Contractor Steve Becker: grandfather, green thumb

For Steve Becker of Airtron, Inc. in Indianapolis, Indiana, doing the right thing happens even when no one is looking. Steve enjoys keeping his wife happy (and at a comfortable temperature) and spending time with his family. Read more below and check out Airtron, Inc. on Facebook!

What’s the most interesting thing that’s happened on a job?
The HVAC industry is a people business which is always interesting; however, it is seldom as exciting as helping free a cat that is stuck in ductwork between the first and second floors of a home. 

What is your favorite thing about zone control?
We have 3 systems and 10 zones in our own home. My wife would say she loves the ability to have the temperature exactly where she wants it all the time in every room. As an example, our bedroom is always 67 degrees. You know what they say about keeping momma happy….

What is the best thing about working with Jackson Systems?
Their technical support is always available, extremely helpful, and the Jackson team never talks down to our team members as they help us solve a problem.

What do you love about your job?
Developing people. We have had several people promoted from our office to leadership roles in other affiliate companies. For example, we are extremely proud of Scott Boose who started out as our Controller and was promoted to Service Manager prior to being promoted to Senior Vice President in a regional role. He was then promoted to run British Gas Services where he managed over 8,000 technicians. Today, Scott heads up Clockwork and oversees all of the OneHour, Ben Franklin and Mr. Sparky operations and franchises. Developing leaders is a two-way street and people like Scott leave you with more than they take with them.

How do you spend your time outside of work?
We have six grandchildren and I love spending time with them. I plan to take our two oldest grandchildren to South Dakota (by myself) in a few weeks to show them their Becker/Engbrecht heritage while seeing the Badlands and Mount Rushmore. I also love to work in the yard and head up our church’s golf league.

What is your motto?
Do the right thing, even when no one else is looking.

Greg Bassett

Contractor Greg Bassett: Great listener, father of twins

Finding the cause of unexplained noises is part of the job for Greg Bassett of Bassett Services Inc. in Plainfield, Indiana. Greg knows from experience that it pays to listen! Read his story below and follow Bassett Services on Facebook.

What’s the most interesting thing that’s happened on a job?
From my personal experience, there are tons of interesting things that happen on a job site. One that sticks out more than any other happened on a commercial job one day. The customer called several times about the rooftop making a loud noise about every 10-15 minutes, from the time she opened her craft store until the time she closed in the early evening. After several phone calls from the customer and several attempts from the technician, I finally felt like it was time for me to go check it out for myself. The customer mentioned that the problem happens every day on a frequent basis. I set my ladder up and began to troubleshoot the issue.

Waiting with my head in the ceiling occasionally looking out the storefront to pass the time, I continued to wait for that strange noise. The air conditioner would cycle on then cycle off with no noises at all. I was starting to get puzzled as to what she was hearing. She came screaming, “There’s the noise, there it is!” I heard it, but it wasn’t the rooftop unit because it was off. The strange noise would last for about 20-30 seconds and then stop. We wouldn’t hear it again for about another 20 minutes. After I would hear the noise, I would see someone walking out of the business next door. I have already spent over an hour trying to find this strange noise for the customer. I was going to get to the bottom of this before I left or I wasn’t going to be able to handle the hassle from my other co-workers if I didn’t find it.

Finally, I saw someone go into the business again next door. She came yelling again, “There it is, that noise again.” The person walked back by the store again holding a bag, got into their car and drove off. Out of curiosity, I walked to the business next door and asked them what they do when a customer walks in. She answered, “I turn on the conveyer to get their garments.” Yep I found it – a dry cleaning store. I asked her to turn the conveyer on until I came back so I explained to her what was going on. I walked back to our customer’s location and she came yelling, “There it is, but it won’t go away.” So I had her walk with me to the neighboring business to identify what the source was. She was so embarrassed and I felt like the hero. Most problems can be solved if we just stop and listen.

What is your favorite thing about zone control?
My favorite thing is the ability to stay comfortable. Operating cost is a factor in running any system, but I will gladly pay a little bit more to be comfortable.

What is the best thing about working with Jackson Systems?
Jackson Systems is like going to the MOM and POP store. They will help you in any program that will help you grow and develop your business or personal goals. They have so many well-trained employees in the industry, not only on the products that they have developed over the years, but also on the other manufacturers’ products as well.

What do you love about your job?
The thing I love most about my job is being surrounded with the most loyal employees, customers and companies.

How do you spend your time outside of work?
I spend my time outside of work with family and friends. We love to travel, ride ATVs, go fishing and camping. This September, my wife Lori and I will celebrate our 10-year anniversary. We have 6-year-old twin boys and our family is active in church and baseball.

What is your motto?
Take great care of your customers or someone else will.

Greg McAfee

Contractor Greg McAfee: Problem solver, HVACR coach

After two decades in the business, Greg McAfee from McAfee Air Repair in Kettering, Ohio, wakes up every morning looking forward to going to work. As a consultant to small business owners, he knows a thing or two about getting the job done – and he has learned from experience that showing up late could be costly. Find McAfee Air Repair on Facebook!

What’s the most interesting thing that’s happened on a job?
We’ve had many interesting things happen in 20 years, from finding a live duck to a pound of marijuana and a shoe box full of cash inside of duct work, but probably the most valuable lesson took place in 1994, when we arrived at a customer’s home 10 minutes late. He almost cancelled the installation job and told us if we were in the restaurant business, we’d be out of business. He owned a local cafeteria and reiterated how important it is to arrive on time! Since then, unless there was an act of God, we’ve never been late for a scheduled call.

What do you like about working in the HVAC industry?
There is always work and plenty of opportunity. I like being able to solve people’s problems, make them comfortable again as quickly as possible along with saving energy and cleaning the air.

What is the best thing about working with Jackson Systems?
When it comes to serving the customer… Jackson Systems gets it! They have quality products, great customer support and a quick turnaround. Jackson Systems can serve a small or large outfit. Since we private label 100% of our products, the speed and accuracy of placing our logo on thermostats benefits us greatly! Jackson Systems thinks outside the box and they’re a great team to hook up with; I’m glad we did!

What do you love about your job?
Twenty years ago, I started with $274 and a used truck. Today, I still wake up every day looking forward to coming in. Small business is what keeps America moving! Where else can you sit at a small round table and discuss ideas to make your company better and then implement a plan that starts tomorrow? It’s rewarding and fun for me; every day is a new challenge. I love serving people, from customers to members of our team.

How do you spend your time outside of work?
I stay pretty busy… I’ve been married to Naomi for over 20 years and have two children, Travis (16) and Tiffany (7). I spend my off time with them, attending sporting events, riding four-wheelers or something to that nature. We attend church regularly and I teach an adult bible fellowship class. I enjoy reading and attending business classes. For the past few years, I’ve written articles for HVACR Business and DucTales magazine. This has led to consulting and coaching other small business owners around the nation (www.gregmcafee.com).

What is your motto?
One motto I use in our TV and radio commercials is, “You can count on my company because you can count on me!” And that is very true, but if you were to follow me around all day, you’d hear me say quite often, “Everything matters,” and “Let’s make it happen!”

Garrett

Contractor Garrett Cook: prank-pulling golfer

Installing a new system in an old house can be tricky – escpecially if the house is haunted. Even when the worksite is a little creepy, Garrett Cook of Cook Heating & Air in Crawfordsville, Indiana and his team get the job done. Find Cook Heating & Air on Facebook and be sure to check out their website.

What’s the most interesting thing that’s happened on a job?
A number of years ago we were working at an old house installing a new system. When the two technicians working at the old home were finished, they made comments to all of us at the office about how uncomfortable the home was. There was just something about the home that made the hair on the back of their necks stand. All of us like to have fun at the office so we started joking around and playing pranks on the two technicians. A few years later the old home had turned into an antique store and there was a story in the local newspaper about how the house was haunted. Even to this day it makes us laugh when we think about the jokes and pranks we pulled!

What is your favorite thing about zone control?
What I love most about zone control is the gratitude our clients have after the system is installed and they become familiar with it! When we first start relationships with our clients, a vast majority of them have no idea what zoning is or that it’s even possible for their home. After we discuss what zoning is and how it will benefit their lifestyle, there is still a “leap of faith” for our clients who have never experienced zoning. Our company helps this “leap of faith” by providing a 12-page reference list of just our past zoning projects. Most new clients are absolutely amazed just by the amount of our other clients who now have zoning. Then we invite our new clients to visit our facility where we have our entire office complex zoned with just about every type of thermostat available on the market (which they get to play with) and we show them how the system sounds and operates. Once we get a client to walk into our office we know they’ll want zoning by the time they leave!

What is the best thing about working with Jackson Systems?
Jackson Systems is great to work with. We’ve been doing zoning for almost 20 years and for the last five years we’ve worked solely with them!  I wish we had started a relationship with them years earlier because their support level is top notch. As a company we have in-house technical training every two weeks for our team and at least two to three times per year we have one of the great guys at Jackson Systems run these training sessions. The whole team knows if we need help with a technical issue, the guys at Jackson Systems are just a phone call away. Thanks again to Tom, Kurt, Phil, Ray, Mike and Ryan who have helped make our team great at zone control!

What do you love about your job?
This is a tough question for me… I love a lot of things about my job. From the pure satisfaction of building strong relationships with clients, to helping grow and lead our company.  I love it all and I’m thankful to be in this great industry! When I was first starting out what I loved most was the rush of getting a new sale or new client but now I love it more when I’m able to make a real difference in developing one of my team members. Making them better, not only with serving our clients but also in their personal life, is very gratifying.

How do you spend your time outside of work?
I spend the majority of time with my girlfriend Rene. She is absolutely amazing and I don’t know how I became so lucky! I really enjoy golfing and playing volleyball; it seems to be the only two activities I do to get some exercise! With little time that’s left, Rene and I both have great families and friends so we tend to relax around them.

What is your motto?
My motto is to always be learning! I preach to my technicians to learn as much as possible about each client’s situation. To learn and understand why they do or don’t do something. The more we know and understand our clients, the better we can serve them and exceed their expectations! In our industry, to be the best I feel you have to keep improving, we are always learning new and better ways!

LCS-TR_BW

Contractor Renee Lucas: outdoor enthusiast

Renee Lucas of LCS Heating and Cooling, LLC in Indianapolis knows from experience that a little patience and a little prodding is sometimes needed to get the job done. Visit their website and find LCS Heating and Cooling on Facebook!

What’s the most interesting thing that’s happened on a job?
We once found a raccoon in the flex duct in the attic. I think the raccoon was as startled as we were! With a little prodding, he made it out and went on his way.

What is your favorite thing about zone control?
Hearing a customer say, “Wow, we should have had this done a long time ago!”

What is the best thing about working with Jackson Systems?
Jackson Systems has the easiest controls to work with. They are very technician-friendly.  Tom, Kurt, Ashley and the entire Jackson Systems team are an added bonus! We enjoy working with local companies.

What do you love about your job?
We love making people comfortable in their own home! People often assume that a new furnace and air conditioner is the answer to their heating and cooling problems. We love the opportunity to present options that will really make a difference in their home such as zoning, programmable thermostats, humidifiers and UV lights.

How do you spend your time outside of work?
Is there supposed to be time outside of work!? We both love the outdoors… traveling, hiking, backpacking and cycling.

What is your motto?
Honesty is the best way to not only earn a customer’s business, but to earn their respect and referrals as well. At LCS Heating and Cooling, our tagline is “Comfort Solutions for Any Season.”

Corey Hickmann

Contractor Corey Hickmann: hunter and family man

Have you ever felt like you were trapped at the office, under a mountain of work? Even after the job was complete, Corey Hickmann of Comfort Matters Heating & Cooling, Inc. in Hanover, Minnesota had trouble finding an escape. Be sure to check out his hilarious story! Follow Corey on Facebook and check out the Comfort Matters website.

What’s the most interesting thing that’s happened on a job?
One night, I was checking a ventilation system in a room for an Alzheimer’s nursing home at about 9 p.m. I was in the secure lock down section of the facility alone and not able to get out while a nice elderly lady kept following me around because she thought I was her grandson. After wandering long enough, security saw me on the cameras and came to let me out.

What is your favorite thing about zone control?
Fixing the problem for customers when they complain about 2nd level bedrooms being hot and basements being cold.

What is the best thing about working with Jackson Systems?
They have a very flexible thermostat logo program that uses our logo instead of basic block letters. Jackson Systems does a great job supporting so many industry groups like Service Roundtable, ACCA and much more. Also, because they engineer and build their own products they have a great knowledge of how items work.

What do you love about your job?
We provide so many safety solutions for customers it is hard to pick, but one of the best parts is being able to get a family’s heat back on a cold, sub-zero January night.

How do you spend your time outside of work?
Most of the time is spent with my two daughters or hunting and fishing.

What is your motto?
“Creating Clean Comfortable Environments, One Customer at a Time”

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